Effective date: April 9, 2026
Welcome to Sendbl. These Terms of Service ("Terms") constitute a legally binding agreement between you and Sendbl ("we", "us", "our") governing your access to and use of the Sendbl file exchange API, website, and related services (collectively, the "Service"). By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.
1.1. Sendbl is a file exchange platform that enables users to create shareable upload links, collect files from third parties, and send files to recipients. The Service is accessible via a RESTful API, an MCP (Model Context Protocol) server for AI assistant integrations, and a web-based interface.
1.2. The Service is provided on an "as is" and "as available" basis for both personal and commercial use. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
2.1. You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement.
2.2. If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.
3.1. Certain features of the Service require registration and the issuance of an API key. You are responsible for maintaining the confidentiality of your API key and for all activity that occurs under your account.
3.2. You must not share your API key publicly, embed it in client-side code, or permit any unauthorised third party to use it. You agree to notify us immediately if you suspect any unauthorised use of your API key.
3.3. We store only a one-way cryptographic hash of your API key. Once your API key is displayed at the time of registration, it cannot be recovered. If your key is lost or compromised, you must register for a new one.
4.1. You agree that you will not, and will not permit any person using your account or API key to, use the Service to:
4.2. We reserve the right to investigate and take appropriate action in response to any suspected violation of these Terms, including but not limited to suspension or termination of access, deletion of content, and reporting to law enforcement authorities.
5.1. You retain all ownership rights in and to the files and content you upload to or transmit through the Service ("Your Content"). We do not claim any ownership interest in Your Content.
5.2. By using the Service, you grant us a limited, non-exclusive, royalty-free licence to store, process, and transmit Your Content solely for the purpose of operating and providing the Service. This licence terminates when Your Content is deleted from our systems.
5.3. We do not access, review, monitor, or use Your Content for any purpose other than providing and maintaining the Service, unless required by law or to enforce these Terms. We do not use Your Content to train machine learning or artificial intelligence models.
5.4. You represent and warrant that you have all necessary rights, licences, and permissions to upload and share Your Content through the Service, and that Your Content does not violate the rights of any third party.
6.1. Files uploaded through the Service are stored temporarily and are automatically and permanently deleted when the associated upload link expires. The default expiration period is 72 hours from the time of link creation, which may be configured up to a maximum duration determined by your service tier.
6.2. We do not provide long-term or archival storage. It is your responsibility to download any files you wish to retain before the applicable expiration date. We shall not be liable for any data loss resulting from the automatic expiration and deletion of files.
6.3. We may impose limits on file sizes, the number of upload links, and other usage parameters. These limits may vary by service tier and are subject to change. Current limits are documented in the API documentation and on the pricing page.
7.1. The Service may be available under a free tier and one or more paid subscription plans. Details of available plans, features, and pricing are published on our website and may be updated from time to time.
7.2. Paid subscriptions are billed on a recurring basis. By subscribing to a paid plan, you authorise us to charge the applicable fees to your designated payment method at the beginning of each billing cycle.
7.3. You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial billing periods unless required by applicable law.
8.1. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
8.2. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THAT FILES UPLOADED TO OR TRANSMITTED THROUGH THE SERVICE WILL BE FREE FROM LOSS, CORRUPTION, OR UNAUTHORISED ACCESS.
9.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.
9.2. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD 100).
9.3. THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
10.1. You agree to indemnify, defend, and hold harmless Sendbl and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any rights of a third party.
11.1. You may stop using the Service at any time. You may request deletion of your account and associated data by contacting us.
11.2. We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to, violation of these Terms, suspected fraudulent or abusive activity, or discontinuation of the Service.
11.3. Upon termination, your API keys will be invalidated and any files or data associated with your account will be deleted in accordance with our standard data retention practices. Sections 5, 8, 9, 10, 12, and 13 shall survive termination.
12.1. These Terms shall be governed by and construed in accordance with the laws of the State of New South Wales, Australia, without regard to its conflict of law provisions.
12.2. Any dispute arising out of or relating to these Terms or the Service shall be resolved through good-faith negotiation between the parties. If a dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through the courts of competent jurisdiction in New South Wales, Australia.
13.1. Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sendbl with respect to the Service and supersede all prior or contemporaneous communications and proposals.
13.2. Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
13.3. Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
13.4. Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
13.5. Modifications. We reserve the right to modify these Terms at any time. If we make material changes, we will update the effective date at the top of this page. Your continued use of the Service after the effective date of any modification constitutes your acceptance of the revised Terms.
14.1. If you have any questions about these Terms or the Service, please contact us: